Unrivalled GP website functionality

Developed following extended consultation with GPs, practice managers, PCNs and patient participation groups, GP Online’s feature set packs a powerful punch. From streamlined navigation to compliant design, or from powerful editing tools to easily accessible data, all features are specifically designed with both GP website managers and patients in mind

Navigation and structure

  • Clear signposting for shortened digital journeys
  • Ease of access to key patient functions (appointments, prescriptions, registration etc.)
  • Links to third-party tools and systems (e.g., NHS App, online consultations, practice management systems etc.)
  • Powerful search
  • Solution supports individual GP surgeries or PCN/group structures
  • Breadcrumbs for easy navigation
  • Based on the NHS digital framework
  • NHSD compliant
  • Meets WCAG 2.2 AA accessibility standards
  • Option to add surgery or PCN logo
  • Translation widget enabling live on-page translation
  • Google Map integration

Content

  • NHS approved ‘exemplar’ baseline content aimed at reading age of 10 for ease of use
  • Practice information (staff, facilities, opening times, policies etc.)
  • Practice/group vacancies
  • Patient feedback function
  • Friends and Family test links
  • Patient participation group recruitment
  • Custom 404 page
  • Sitemap page

Editing and website management

Pre-built page templates, including:

  • PCN
  • Homepage
  • Landing page
  • News listing
  • News item
  • Job listing
  • Job item
  • Team listing
  • Team member
  • Contact
  • Search results

Suite of page building tools, including:

  • Free text
  • Image gallery
  • Accordion
  • Tabbed content
  • Signposting cards
  • Action links
  • Do's and Don'ts
  • Tables
  • Video
  • Alerts and notifications
  • Care cards
  • Insets (CTAs or quotes)
  • Form builder

Plus:

  • Centralised ‘emergency messaging’ for mass distribution
  • Practice-specific ‘emergency messaging’ for localised notifications

Data

  • Comprehensive website performance dashboard
  • Google Analytics GA4 configuration
  • On-site search terms captured
  • Centralised/regional analytics cohort reporting (for Regions/ICBs)
  • Cookie management

Infrastructure and security

  • Dedicated Support team with drop-in provision for surgeries and PCNs
  • NHS domain (if approved) and transfer
  • Secure Microsoft Azure hosting
  • Cyber Essentials Plus certification
  • Content editing support
  • Comprehensive suite of training assets including videos and ‘how to’ guides
See GP Online in Action

“It’s reduced admin. The new website is much more user friendly, and footfall has increased.”

— Stoke Surgery, Plymouth Pilot Participant

Onboarding and post-launch support

As if the comprehensive feature set was not enough, GP Online is supported by a tailored onboarding process that will handhold you through content migration and training and support you post-launch with regular drop-in sessions and online support desk.

Missing something crucial? Help us develop it…

While we’re proud of the feature set honed alongside GPs and patients, we know that there’s always room for bigger and better functionality. As a GP Online customer, you will have the opportunity to contribute to our product steering group and ensure your thoughts and ideas influence future versions.

Get your GP website for free

Is your surgery or PCN based in the South West of England? You may be eligible to have your GP Online funded by your NHS region. Get in touch to check your eligibility and register your interest.

Not in the South West? Don’t worry, you can still benefit from GP Online

Contact our GP website improvement experts to discover how GP Online can positively impact your surgery’s performance. Get in touch to request a callback.